Booking for the Physically challenged only

1) On confirmation of the tour, a non-refundable deposit will be required within 48 hours. This deposit amount will be stated on your personalized itinerary quote. Remember your

quote is only valid for 30 Days from date on quote. On receipt of this money, it immediately and automatically binds both parties to a contract to fulfill their obligations for this tour.

2) Balance of deposit to be received by date, stated on your personalized quote. Failure to do so will automatically cancel the tour and deposit forfeited. Changes you request to itinerary, after deposit has been received will be billed to you accordingly. Any major changes to dates will also be for your account, if any expenses are incurred by the changes. Cancellation must be in writing. Please note cancellation details on your personalized quote.

3) We will make every effort to provide the tour as per itinerary, but we reserve the right to make changes where we deem it necessary for any reason whatsoever.

4) Refunds and Unused Services - No refunds will be made for no-shows and unused services, what so ever

5) We do not accept any responsibility for negligence, by our agents, or ourselves but will do our best to maintain our very high standards.

6) 24-hour medical emergency help can be facilitated/arranged if required. We do not accept responsibility of administration of medication, injections or medical procedures. If you wish our staff to help with this, it will be done at your own risk.

7) Please make sure that you have a valid passport, which is valid for at least 6 months beyond time of visit, plus the relevant visas where required. This is your responsibility.

8) These booking conditions are governed by terms of Kenyan law to which both parties will submit.

9) Fully accessible accommodation is not readily available throughout Kenyan and we will endeavor to make it as acceptable as possible and will give you details of each accommodation venues facilities where possible. We accept no responsibility for compensation after the tour has been confirmed or taken, as accepting the quote, confirms your acceptance of the facilities available.

10) At certain attractions and accommodation venues there will be obstacles to negotiate, such as a few steps, but we will try to keep those to a minimum or provide portable ramps where we deem it necessary.

11) If you should require a personal carer, please provide and do the arrangements for yourself. This works out best, as they will speak your language and know your customs.

12) If you wish to take any adventures, please make sure that you are medically fit to do these, or have the relevant certification necessary, with you. We only facilitate adventures, indemnities with the relevant companies that run these adventures, will be signed. We accept no responsibility for any injury, death or loss, price increases etc; whatsoever. Please be totally realistic about your ability when wanting to take these adventures. Many of us would like to do many things but not all are possible.

13) Please for your own safety, make sure your carer is known to you and is registered as a carer with an Association for the Disabled in your country. We accept no responsibility for care or lack of it, given by your carer during your tour. Our guides will not double as carers at any time, whatsoever.

It is our thrill to host you!